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HMRC error messages · Income Tax

NO_OBLIGATIONS_FOUND

HMRC returned no obligations for the dates or business asked for.

HMRC's message · HTTP 404
No obligations found using this filter

When it appears

Retrieving a client's quarterly or final declaration obligations.

What to check

  • Whether the client is signed up to Making Tax Digital for Income Tax.
  • The date range and business in the request.

How to fix it

Widen the dates or pick the right business. If none appear, check the client's sign-up.

Making Tax Digital in Accountin

Accountin will send VAT returns and income tax updates to HMRC once HMRC grants it live access. It then shows HMRC's code and message next to a plain explanation, and keeps HMRC's reply against every submission.

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