Customer receipts and allocations

Recording a receipt

1. Open Receipts

   On the Sales tab choose "Receipts".

2. Enter the payment

   Choose the customer, date, bank account and amount, with a reference such as BACS.

3. Allocate it

   Enter an amount against each invoice, or press "Fill oldest first". A settlement discount can be entered against an invoice.

4. Post

   Press "Post receipt from customer". Tick "This is a refund" for money paid back to a customer.

Using credit later

On an invoice, "Use credit already on the account" sets existing credit against it. On a credit note, "Set this credit note against an invoice" does the same. "Unallocate" takes an allocation off again.